02/14/2026
Absolute bad experience and not pleased how bristas treated me at my location. Had a god damn spill when I got home with my cat jumping up on my kitchen counter, where I left my drink and my cat tipped it over😭. I went back to the location to see if could get a remake / refund or free one since I showed a physical picture to the shift lead since there was no manager on duty. Picture is below. I’m absolutely furious I didn’t get what I wanted because it’s just lame and pathetic a physical picture doesn’t count unless you have a the physical drink. I need any manger or corp rep to respond to this to see how they would handle this because to me and most people a picture is a physical thing, especially if it’s taken with 15 minutes. Not happy with my cat either, double burden !🤬