25/07/2021
Good afternoon all,
Now that restrictions are lifting across Wales and many places have slowly started to re-open, we were hoping to be able to put out a positive message regarding our own re-opening, however, after yet another recent knock back, we have had to make the extremely difficult decision to close the site which houses Alpha Ops.
We thoroughly enjoyed creating Alpha Ops as a different kind of escape room experience and having the opportunity to share this with so many people. We very much appreciate the support that we have received as well as the many fantastic comments about the experience from so many customers.
We have worked hard in the background to try to allow the activity to re-open, however, after now being closed for the majority of the past 16 months and multiple significant knock backs, re-opening the venue is no longer financially viable.
I am sure this will come as a disappointment to many who had yet to attend this unique activity and would like to thank all of our past customers. Anyone who had bookings and/or vouchers should all have received an email last week with regards to refunds, however, if anyone has not for any reason, please email us on [email protected]
Thank you again to everyone who has visited and supported us since opening.