07/31/2026
Coming Soon... A Small Update to Our Refund Policy
First of all, thank you for making us your go-to movie theatre! ❤️ We love seeing our shows fill up, and online ticket sales have made it so much easier for everyone to grab the best seats and plan a fun night out.
That said, we've seen a huge increase in refund requests over the past year, espcially on busy weekends where people rushed to buy their advance tickets for the latest and greatest. While we're always happy to help when life throws a curveball, processing refunds has become a big part of our day.
Also, every online ticket purchase comes with a credit card processing fee—and when we issue a refund, we're charged ANOTHER processing fee. Until now, we've absorbed those costs because we've wanted to keep online ticketing as convenient and affordable as possible.
We're proud to be your small-town theatre, and we know that plans change. People get sick, schedules shift, and sometimes the wrong showtime gets clicked. We truly want to continue being as accommodating as we can.
So next week we'll be introducing updated refund guidelines. We're currently deciding between:
🍿 adding a very small online ticketing fee, or
🎟️ offering refunds as theatre credit instead of returning to the original payment method (which is a little trickier with our current system).
This hasn't been an easy decision and we want to do what's fair for both our customers and our theatre.
As always, we believe in being open and honest with you and have always appreciated our customers thoughts. Thank you for supporting your local theatre—it truly means the world to us! ❤️
